PS
PETRUS S

1 reviews | Active since Jul 2020

07 Jul 2020, 15:08

Online Purchase SINGAPORE

In 01 Nov 2019 a transaction to the value R 3789.88 came off from my account in the afternoon 14 H 30 It was for a purchase R 3 789.88 from Singapore.I have never bought anything online when i queried the transaction, CAPITEC sent a 3 pages document saying it must have happen with my okay and even if it didn't ,I should have contacted the police in my area Pretoria

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Replies (1)
Capitec Bank
Capitec Bank's reply07 Jul 2020, 17:12
Official
Good day Petrus S

Kindly be advised we have received a formal complaint from the Ombudsman for Banking Services and provided a written response to them. Should you have any additional questions or concerns in this regard you may raise it with them.

Kind regards 
Capitec Bank