LM
Lesego M

1 reviews | Active since Jan 2019

18 Jul 2022, 08:47

Online purchase ****

The Capitec Bank Security system for our accounts is not secured. The is a Company called GETACTIVE.SITE that's busy doing online purchases. On the 13/07/2022, R34.39 went out from my account. On the 16/07/2022, R382,56 plus the charge fee of R3 went out of my account. I didn't do any online purchase or register anything with the company. Can Capitec try to improve their security system when it comes to our money. I'll wait for my reimbur*****t.

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Jul 2022, 10:25
Official
Good day Lesego 

 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank