TM
Thandeka M

1 reviews | Active since Jul 2020

24 Jul 2020, 13:10

Online payment reversal

I have no fault or complain on Capitec's side..... I have a problem which needs to be answered immediately, I signed up for a 14 days free trail run subscription and to my surprise money was immediately deducted from my bank account, is it possible to do a reversal for an online subscription?????

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Jul 2020, 14:57
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank