Online *****

I have just had 2 *****ulent transactions processed on my account. I called them immediately and blocked the card. I did not authorize the transactions for the companies that was listed or those amounts. The consultant says I put my card details on and and processed payment. So she is unable to assist me and that the transactions cannot be reversed even if it shows pending. Even if she escalates this, there is nothing to be done. But this was not the same company or that amount i authorized. How can it not be reversed, I did not authorize those amounts to even be processed? Most of the time I am asked to confirm a purchase amount and to whom. This was not the case now.