SP
Samantha P

1 reviews | Active since Aug 2023

11 Aug 2023, 17:56

Online deduction

Waking up and getting ready for work. I think the worst part is having your day start off with a notification from your banking app stating that money was deducted from your account for some sort of subscription. Knowing fully you haven't subscribed to this nonsense. Having your whole day turn sour. Then to get to the bank, having to hear that they now first need to do investigations and this may take 30 days, 30 days mind you. What if I need my money. My hard earned money. Then I still need to pay for this investigation to take place. It's ridiculous.

0
Replies (2)
Capitec Bank
Capitec Bank's reply11 Aug 2023, 18:49
Official
Good day Samantha

We acknowledge receipt of your query and have assigned your matter to a designated official. 

You will receive further contact within the next business day. 

Kind regards 
Capitec Bank 

Best regards,

SP
Samantha P's update16 Aug 2023, 11:08
Reviewer Update
Good day,

My funds was added to my bank account yesterday.

Thank you for a speedy investigation.

Kind regards,
Samantha Potgieter