JW
Johan W
1 reviews | Active since Jan 2019
19 Jan 2019, 12:52
Online Capitec Suspended... again and again
My account keeps getting suspended... After first password entry just get suspended. I have been in to Capitec Bank twice to fix and called twice. Works for that day then the next time I try to login: Account Suspended.
Very Irritating, So planning to go in get my money out and close the account.
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Replies (1)
Capitec Bank's replyOfficial
21 Jan 2019, 11:24Please accept my sincere apology for the frustration you experienced as result of this incident.
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply21 Jan 2019, 11:24
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank