TM
Titus M
1 reviews | Active since Jul 2011
25 Oct 2019, 16:53
Online banking off
At it again Capitec. But anyway tomorrow going to the branch and closing it. Thank you capitec no sms once again after your call during the week apologizing for the last incident. Capitec same like Eskom. AND CAPITEC PLEASE DON'T ALL ME TO APOLOGIZE.
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Replies (2)
Capitec Bank's replyOfficial
28 Oct 2019, 08:59Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply28 Oct 2019, 08:59
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
31 Oct 2019, 10:39Good day Titus M
Kindly note the matter has been resolved, as per our telephone discussion.
Kind regards
Capitec Bank
Capitec Bank's reply31 Oct 2019, 10:39
Official
Good day Titus M
Kindly note the matter has been resolved, as per our telephone discussion.
Kind regards
Capitec Bank