Online banking not working again

I need to pay my workers there pay and the app and online banking is out of order. Some of them have small children and need there money to buy food for his family. Our shops in town closes at 7. I phoned and the operator answered after 5min, of very expensive airtime, and in that time I hade to listen to how to do all my transactions with the wonderful app and online banking. All she told me is to try after 7 and it would be working. Its 20:30 and its still not working. I can not believe that a bank so big cant have a backup system in place if something like this goes wrong. My people calls me in a frantic and accuses me of not want to pay them. Thanks for the wonderful service Capitec. Just take the service fees and enjoy the food you can buy of my money.