online banking and master card activation

From Monday being send from pillar to post by capitec bank consultants who knew Little closed to nott online and master card activation.They struggled to register me for on-line baking telling me about cellphone banking when all i want was online banking even to day they still haven't managed to help re activate my master card so that i can use it for trading purposes.went three times this week had to wait 24hr for same thing with no success and do not see if any changes all i get is same paper with 24hr waiting period to activate. Wasted my timhing aboue and energy with capitec and its online banking lost potential income with this bank. You cant sell something your clueless about.