JL
JJ L
1 reviews | Active since Aug 2013
07 Mar 2023, 11:28
ONLINE BANKING
Dear Capitec,
Your online banking i.e. the App and internet banking is falling apart! I am unable to login to Internet banking - with the QR code or the token. Nothing works. This is a daily occurrence now. I am unable to download the Sept 2022 credit card statement via the App, again nothing works. I am just receiving that stupid message that says you are aware of the problem...
Please do something, but whatever you do, DON'T PHONE or EMAIL ME. Just fix your system and improve your QMS.
Thank you.
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Capitec Bank's replyOfficial
07 Mar 2023, 15:04Good day JJ
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Mar 2023, 15:04
Official
Good day JJ
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank