1 reviews | Active since May 2012
Online banking
Every time we want to buy online it refuses us and suspends the Secure Code. I have NEVER HAD this experience with any other bank and not only have we got this ongoing problem when trying to buy online, but many times the bank app is off line and you cannot do anything on it. Simplifying banking? No sorry, a simple bank.
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Carmenita Fortune will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank