1 reviews | Active since Aug 2016
ONE MONTH LATER AND STILL WAITING!!!
<p>I am so glad i am in the process of leaving Capitec! I requested a paid up letter for a loan and i was informed that I will get it in 7 days....its a month and I have also sent over 5 emails and still no response!!!!!</p> <p> </p> <p>I feel this service is unacceptable.</p> <p> </p>
Please accept my sincere apology for the frustration you experienced as result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Please accept my sincere apology for the frustration you experienced as result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank