once again Capitec shows they dont care

your customer service is shocking!!!! i have been querying my access facility issue since 02/03/21.sent my first email on 02/03 capitec only rep**** on 08/03.2nd email 10/03 no response from capitec.3rd email 26/03 no response from capitec.i then posted on Hello Peter on 31/03 which they rep**** to saying i will be contacted on the next buisness day-well guess what i was only contacted on 08/04.i gave the consultant my query and once again i still have no feed back.i cannot believe that this is how you treat your customers.i regret moving to capitec