1 reviews | Active since Jun 2022
On Saturday 1 October my cell phone was ******, I contacted Capitec Bank at 14.51 to cancel my bank app on my phone the person took all my details and after a few minutes he said everything is suspended I thanked him, I also phoned Absa Bank where my othe
On Saturday 1 October my cell phone was ******, I contacted Capitec Bank at 14.51 to cancel my bank app on my phone the person took all my details and after a few minutes he said everything is suspended I thanked him, I also phoned Absa Bank where my other account is and the person informed me everything is done I thanked him ,at 20.31 pm I get 3 sms from Capitec Bank stating the following, at 16.56 R30040.00 and at 16.57 another R 24999.81 was drawn I immediately called the Capitec ***** section and explained what happened the person informed me that the money was transferred to 2 accounts and will try to reverse the money, afte quite a while the came back to me and told me to go to the police and report the transaction and hand it in at Capitec Bank Centurion which I did on the Monday morning then I was told I have to wait 14 to 21 days then Capitec will give me feedback, I told them that the person informed me that the money was transferred to other accounts why must I wait for my money. I am very disappointed in this situation after I heard my friend had a similar situation with Absa Bank and they payed his money back in 3 days , I am frustrated and disappointed ☹️ I did what was right and know I must wait for feedback as they first have to see where my money is.😠
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
