1 reviews | Active since May 2023
***** ON MY ACCOUNT AND CAPITEC BANK SEEM NOT TO CARE.
Hi Am frustrated with the service I get from Capitec, on the 15.05.2023 I was at the garage and my card declined had to use the WhatsApp self-service and they couldn't help so on the 17.05.2023 I went to the branch only to find out that my card was stopped and two of my debit order was disputed and I did not know about that when they check the money was send to standard bank using internet banking and that was not me, they opened a case and never stop the APP up until today have not received any feedback from them, to my Suprise this morning when I wake up found that R9000 was transferred to someone's account a capitec account that I don't know and the Capitec bank say cannot be able to reverse the money, I need that money to pay my debt, rent, food and going to work. Capitec bank say will get back to me in 7-14 days and cannot be able to wait that long from where am standing am so stressed and will never refer anyone to capitec because their service is very bad, am busy going up and down trying to solve this and that on its own is still more costs on my side. EVEN THAT ONE RED STAR THEY DONT DESERVE IT.
