***** On Capitec Bank Account
I am writing a review on behalf of my cousin (Kaylin Koma) with ID number ***, Please be advised that she is residing in Klipspruit West ext. 2. On Saturday she withdrawn R500 from her Capitec account, during the cause of the day ***** transpired, and a R900 transaction at Newlanding groceries occurred (She does not know where this place is nor has she ever shop at this branch). She visited the Eldorado Park Capitec branch today 04.03.2024 and a gentleman by the name of (Ziyaad) assisted her, BUT the level of I DO NOT CARE and less interested was shown on his face and attitude was out the window, He out-right, told her there is nothing that Capitec can do as the person had the card when conducting the transaction and knew her pin too. HOW!! AS SHE HAD HER CARD WITH HER AT HOME. A R900 might seem little to some but means a lot to her-as she has responsibilities. Please investigated this transaction urgently and reverse the funds bank into her account.
Details Kaylin Koma *** ***
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
