On 29 July, 2025 I made a mistake and transferred ofa huge amount of money from my Standard Bank to a wrong capitec account

On 29 July, 2025 I made a mistake and transferred ofa huge amount of money from my Standard Bank to a wrong capitec account. After three days I went to my bank and did a recall for that money, in four days time the response from capitec was that the account I gave them doesn't exist. I asked my bank how because if that was the case that money would have bounced back. I went and verified the existence of the account at the ATM. I took that proof to capitec branch they said they are unable to assist I must go back to my bank and do the recall. I did that in few days I got a feedback saying capitec can't get hold of their client. I took this matter up with my bank complaints department and even with the bank ombudsman, the feedback is still the same that capitec can't get hold of their client. I am not happy I think capitec is not serious about helpin with this matter.