old loan
<p>i had two loan with capitec bank along the way i had lots of financial problems so my account was not paid nor arrangement made, once i had recovered i start paying but started with the small amout then it got settleted now i want to pay the other loan now capitech told me my account is been sold to credit collectors whom they double the amount i know.</p>
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Hi Lasrus
I refer to our telephone discussion earlier on.
I have referred your complaint for our Credit Collections Services team to supply you with comprehensive feedback on yours concern. Our Credit Collections Services (CCS) team liaises with the external Debt Collectors (EDC) directly and have a service level agreement of getting back to us within 5-7 working days. As soon as I receive feedback from CCS, I will make contact with you immediately.
Adwena Williams
Complaint Officer
Capitec Bank
Best regards,
Hi Lasrus
I refer to our telephone discussion earlier on.
I have referred your complaint for our Credit Collections Services team to supply you with comprehensive feedback on yours concern. Our Credit Collections Services (CCS) team liaises with the external Debt Collectors (EDC) directly and have a service level agreement of getting back to us within 5-7 working days. As soon as I receive feedback from CCS, I will make contact with you immediately.
Adwena Williams
Complaint Officer
Capitec Bank
Best regards,