PS
Paul S

1 reviews | Active since Jul 2016

16 Oct 2024, 22:12

Oh no!

Look, none of our banks are good but capitec business should not even be in business. To open the account was a breeze but then.... 5 hours of call centre online chats and joined browsing we still can't even create a beneficiary. Capitec, how do you sell a product that don't work? How do you allow customers to deposit money into a banking platform that is obviously broken? You won't open a restaurant if you don't have equipment, or a workshop if you don't have tools. So after being a customer for basically a day I will be closing the account in the morning. Capitec, rather close shop until you've built a proper working app and then sign up customers.

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Replies (1)
Capitec Bank
Capitec Bank's reply17 Oct 2024, 07:10
Official
Good day Paul. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank