***** of a bank

We opened a ***** Case on the 09/07/2020 and we have beeb asking to feedback ever since. Last week we wrote to Capitec Complaints division where we were assigned to Katherine and she has been asking for extension everyday saying the forensic has not responded. All we asked for was the file of this farud matter but to our suprise they are telking us they cant reimburse us and we were responded by a different complaints officer.

We never asked for reimbur*****t but just for the file. Which shows us they never worked on our file and keep buying time thinking we will give up.

Unfortunately not this year if it means the court must subpoena Capitec to give us the file we will do so.

We will be cancelling all our investments with this bank so pathetic.