DE
Denise E

1 reviews | Active since Nov 2010

08 Jan 2016, 15:21

OBEYING CAPITEC POLICY

On Tuesday 5/01/2015 I had to present proof of Address for my mother to open a bank account, My details on my municipal bill was incorrect and they picked it up straight away, although I was irritated Leah and the Assistant Manager both kept calm. I was actually at the point at wanting to close my own account but they both kept calm and performed their duties professionally. So proud to be banking with Capitec bank, in fact all the branches I have been too are very professional.

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Jan 2016, 17:18
Official
Hello demlyn,

Thank you for your feedback.

Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We will pass your kind words to Management and trust that you'll continue to enjoy the easiest money management available with your Global One.

Jennine Seholoba
Complaint Management: Capitec Bank