Nsfas student

Had a situation with capitec last month concerning my bank account being frozen due to fradulent activities which were not my fault. I told them about this problem cause i currently receive my school allowances on that account and they helped but the problem now is they never closed that account nsfas still puts my money in that same account and i need it for school, it won't stop if the account is still active. I genuinely don't know what to do anymore as this is affecting my school perfomance.