nM
nthabiseng M
1 reviews | Active since Apr 2015
20 Nov 2019, 12:25
NOZUKO-CAPITEC BANK ALBERTON CITY
The consultants at Capitec bank,Alberton City are pathetic. I went to amend just 1 thing on my funeral cover yesterday and i waited for an hour before my ticket number was called. The lady told me that they thought my ticket number was not available. Nozuko who refused to assist me suggested that i use my app to amend howevee there is no option to amend. I found her to be lazy, *********** and bluntly rude for making me wait for that long without being assisted.
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Replies (1)Capitec Bank's replyOfficial
20 Nov 2019, 13:24I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply20 Nov 2019, 13:24
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
