Notifications

Opened an account on the 3rd July 2024 @ Jabulani Mall, since account is opened I'm unable to receive notifications of what is happening in my account, tried to do settings on the app,not working....I'm not receiving any sms or app notification,it's very frustrating because I constantly have to log in the app and view transaction,***** could happen in my account and I won't be aware as I'm not receiving any notification,went into the branch at Westgate on 2024-09-05, honestly speaking a guy who was helping me was very helpful,he phoned helpdesk and was provided with Ref Capitec ref ***,and my query was not resolved, which I'm currently not happy as no one seems to know how to resolve this.