notifications

i am very upset with you guys. i withdrew money and did not recieve the sms notification, at night i received the notification about money being withdrawn and i was in bed by then, the first thing i did was to go to the APP and block my card and the following day i went to make a new card and i had to pay for a mistake that was done by you guys.

i feel like you guys have failed me as the bank that i trusted so much, and the struggle i had when trying to open a new account you sure are failing me every chance you get.....