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amandagc A

1 reviews | Active since Jul 2017

08 Jul 2017, 17:33

NOT WANT TO USE MY UTILITY BILL TO OPEN AN ACCOUNT

<p>WAS UNPROFESSION WHEN WANT TO OPEN AN BANK ACCOUNT. HAVE NO PROBLEM IN THE PASS USING OUR UTILY BILL TO VERIFY MY ADRES. THEY REFUSES...........</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply10 Jul 2017, 08:32
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply18 Jul 2017, 16:44
Official

Hi Amanda

As per our discussion, you matter will be investigated and the remedial action taken with the parties involved, if found to be guilty of your poor service allegations.

Kind regard

Donorique