not sure

just this morning i got a sms around 3:30 am, to my surprise capitec notified me that a full amount of R1105 was deducted. I immediately called their number I first called and one rude lady dropped the phone while i was speaking and secondly Zinhle helped me. <br> I was given a reference number ***9 and when I asked her if i will get my money she could not give me a straight answer rather that it will all depend from the investigation. I made means to go into a branch at cresta and another lady called Shalot rather told me that \ o ditaba"not knowing what she meant by it"