Not sticking to the deal and rude consultants

You agree that the debit must go through on the 25 as that's the day that you receive your salary only to receive an irritating calls 2 days prior the agreed date telling you that you've missed a payment..really. And the consultants sounds like either unprofessional enough to work in a customer service call center or they're just emotionally disturbed beings..jeez that's a very disgusting service that this bank can ever offer.