Not so simplified banking

<p>I've had money debited from my account on two different, in the same week. I went to the bank and they told me that they will dispute it. I was given a new bank card and told that it would be better, I won't be ****med of my money. Guess what? I got a new card and still somebody, somewhere was able to make an online subscription payment. They are not sure if i'll even get my money back. They'll only get back to me in 7 days </p>