Not releasing my MONEY ??????????????????????
I booked a hotel on booking.com and they validated my debit card and held R 3562 from my account. This transaction was never processed and the money was released by the hotel, yet Capitec bank will not release the payment MY MONEY back into my account. I am so disappointed in Capitec and they say this will take 30 days to resolve. How dare they do this?
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Capitec Bank's replyOfficial
22 May 2022, 14:26Good day Romy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply22 May 2022, 14:26
Official
Good day Romy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank