JDP
Jean-Pierre De Paiva
1 reviews | Active since Dec 2014
10 Jun 2015, 08:17
Not reciving Paidup letter
Hi I settled all my accounts with Capitec Via VVM in march, and to date after numerous phone calls, we still cannot get a paid up letter. This it totally unacceptable.<br> Please help ..
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Capitec Bank's replyOfficial
10 Jun 2015, 09:13Hello jeandepaiva,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply10 Jun 2015, 09:13
Official
Hello jeandepaiva,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank