TJvR
Teneill Jansen van Rensburg

1 reviews | Active since Dec 2015

10 May 2017, 09:16

Not Professional

<p>I would just like to say that that consultant at number 8 by Capitec Vaal Mall was VERY unprofessional and rude while assisting me with my account. Never have i had ANY complaints about my bank but this morning was really unexpected.</p> <p> </p> <p> </p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 May 2017, 10:31
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Keshia Nomdo will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank