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nompumelelo S
1 reviews | Active since Nov 2017
10 Jun 2020, 19:32
Not paying account for 2 months why handed to attorneys and arrangement made
Capitac I submitted the letter off unemployment ok I was keeping on paying even was not full installment I remember February pay 500 x 2 on each account. March and April couldn't able to pay right may I go call them for arrangements but they keeping on sending massage that I have to deposit money while the is money on my account yesterday I received massage that my accounts handed over to attorneys I want to know how course I have proof that I paid February course bank say they over account if u not paying for 3 months
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Replies (3)
Capitec Bank's replyOfficial
11 Jun 2020, 09:04I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Capitec Bank's reply11 Jun 2020, 09:04
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
20 Jun 2020, 15:23Good day
As discussed telephonically, your matter was attended to.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, your matter was attended to.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply20 Jun 2020, 15:23
Official
Good day
As discussed telephonically, your matter was attended to.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, your matter was attended to.
Kind regards
Complaint Management
Capitec Bank
nS
nompumelelo S's updateReviewer Update
21 Jun 2020, 05:49No matter was resolve mybe capitac is **** course asked 2 thing voice long and email for feedback course they misled I won't accept the feedback that 2018 they send me msg I'm not complaining abaut 2018 I'm complaining abaut now they just send someone who didn't do eny investigating I'm still asking why the consultant failed to give me that information because the bank told me my account handed over because I didn't pay for 90 days when I show them they said I didn't pay that 90days 2018 I won't entertain that story because capitec I think **** lot of people and the will loose lot of customer course they don't communicate with customers please I don't need eny call now please I need that proof on my email adress that my account handed over becouse I didn't pay 2018
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nompumelelo S's update21 Jun 2020, 05:49
Reviewer Update
No matter was resolve mybe capitac is **** course asked 2 thing voice long and email for feedback course they misled I won't accept the feedback that 2018 they send me msg I'm not complaining abaut 2018 I'm complaining abaut now they just send someone who didn't do eny investigating I'm still asking why the consultant failed to give me that information because the bank told me my account handed over because I didn't pay for 90 days when I show them they said I didn't pay that 90days 2018 I won't entertain that story because capitec I think **** lot of people and the will loose lot of customer course they don't communicate with customers please I don't need eny call now please I need that proof on my email adress that my account handed over becouse I didn't pay 2018