NOT MY PROBLEM!!!

I am really disappointed in Capitec. I still had the old gold card but when they changed their ATM's I could no longer withdraw money from the ATM with my gold card. I don't always go to a store to do cash back at the till so it became inconvenient for me. Today I wanted to take another chance to withdraw money. No, the ATM doesn't want to know anything. I go in and tell them the ATM doesn't want to take my card, I don't even get it push it in or anything. No I now have to get a new card (the black one) because my chip is damaged which is not true because he works everywhere else except at the ATM, My card would have expired in Nov of this year then I would have got a new one but not being able to withdraw money from the ATM is inconvenient for me, I feel it is not my fault that they new fancy counters can't take the old cards. Now I had to pay for a new card. Instead they could have just gave everyone the black card when they put in the new ATM because how many other people don't also struggle with their gold cards at the ATM and then they have to pay for a new card? I asked to take it up with the manager but he didn't even came out of his office. SHAME ON YOU CAPITEC!!!!!!