Not listing to your customers

This is to capitec I have tride to explain to you what happed with my account and the payment of the R 336.99 that was not taken of at the en of the following daye 25/1/2022 or 25/2/2022 and after I was told there was a sms sent to me that there was no monry in my account and after I tride to explain it to your ****ING CONSULTANTS THAT I DID NOT RECIEVE A SMS TELLING ME THERE IS NO ****ING MONEY IN MY ACCOUNT AFTER THERE WAS MONEY IN MY ACCOUNT SO THAT YOU ****ING CAPITEC CAN GET THERE MONEY THE ONLY ****ING SMS I GOT WAS FOR MY CREDIT CARD REPAYMENT NOT FOR MY LOAN AND THAT R 336.99 SHOULD HAVE GONE OFF ATOUMATICALLY WHEN MY SALARY WAS PAYED INTO MY ACCOUNT IT IS NOT MY FAILT YOUR SYSTEM ****ED AROUND AND I DID NOT GET THAT SMS THAT YOUR CONSULTANTS ARE GOWING ON ABOUT AND ME BEING BRANDED BY YOU FICLING CAPITEC AND I ALSO ASKED TO HELPED IN AFRIKAANS BUT THAT IS TO HARS TO UNDERSTAND AND PLEAS CALL ME AT 13:30 THEN I WILL BE ONS MY LUNCH