Not knowing what they do

<p>My nephew went there like 3 times since last week Monday to open an account with no luck and I'm so ****ed. I called the call centre to find out what he must take to the branch to open an account cause he went for a job and they wanted a bankstatement of a bank account in his name in order for him to start working. I explained to the guy that we stay in my late fathers house and that the water & lights account is still in his name he said because I'm in charge I must give him a copy of my ID and the account is free and they will help him. Since last week Monday they've been giving him the run around and he might end up without a job cause he doesn't have an account and they've been waiting more then a week for the account details. He went there again today and they said I must give him proof of address from my other accounts and I called the branch and told the lady I don't have any accounts. she asked about any other person living there with account details i said i will ask my sister she uses FNB bank and she said she wants a bankstatement and Id copy or she must go with him. I then told her we are working and can't stay off work just bbecause they want to be impossible just to open an account. I feel they are full of s**t for nothing why do you have to give a person the run around just to get a job and work for yourself, they don't want emailed copies they want original. Do they think we have time to waist at a bank where as we were suppose to be at work making money.. I will take this matter further if he can lose that job because of a bank account that they can't help him with. He went to the bank again now and I told him to let them call me when he arrive there. I bank with Capitec but if this is how they will treat customers then I will move my account to 1 of the major banks and I promise I will make my means to inform everybody of the bad service. I'm very ****ed believe me when i say it.</p>