TB
Tiny B

1 reviews | Active since Oct 2019

11 Nov 2019, 10:31

Not impressed at all

I have been waiting for a refund from an unapproved payment from my account. They said it won’t take more than a month and it’s 7 weeks now. I was suppose to get contacted within a week and that didn’t happen too.

0
Replies (1)
Capitec Bank
Capitec Bank's reply12 Nov 2019, 09:51
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention. 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank