Not impressed as i need an emergency loan

Item: Capitec Bank
Rating: 1
Author: Tarri B

I am trying to add R3000 to the loan i took last week and i have not even been called back and everytime i speak to someone you guys cut me off. You dont even return my phone call. IM SO ANGRY!

Tarri Botes ********** 566 ID: ********** 208086

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

15 Jan 2019, 09:46

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Tando Mfengwana will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank's reply15 Jan 2019, 09:46

Official

Capitec Bank's replyOfficial

17 Jan 2019, 13:40

Good day Tarri

I have tried to get in touch you on all the contact details available to us, without success.

Please ensure that your contact information is up to date either at your nearest branch or contact me on ***, ref#: ***7.

Tando Mfengwana
Complaint Management
Capitec Bank

Capitec Bank's reply17 Jan 2019, 13:40

Official