NOT HELPING

I'm so dissapointed with Capitec and to think that I was actually considering using them as my bank. I staff member of mine has now been trying to sort out a issue of money that went off her account without her consent. The amount of R3300.00 has just gone missing from her account. She did report it to the incident at the Kagiso Branch, on the 1st March and has not had any feedback what so ever!! Come on Capitec get your act together, this lady only gets R5000.00 a month salary. PLEASE SORT THIS OUT!!!!