Not Helpful

It is shocking I get to the bank on a month end Saturday morning 28th November 2015.. Only two people working at the branch...The one consultant was busy opening new accounts.., while the other one was consultant and cashier for the day... so she was not interested in assisting me.. is this the kind of service we are suppose to get from a bank.<br> I went it to discuss one the of the stop orders I had ...as I wanted to continue the transaction for another one year... the cashier was not prepared to assist in getting the stop order details from the head office as I thought she could pick it up on the system...Then she tells me to go back home and get it....Remember this is a month end...I must drive back home fetch it and come back to the long wait... I am actually disappointed