RL
Refilwe L

1 reviews | Active since Aug 2024

10 Feb 2025, 22:06

Not happy with their customer service.

I Mandla Ndesi had a bad experience with capitec bank in Meadow point,On the 07-02-2025 I came in around 17:15 to 17:20 got my ticket took a sit waiting to be served, the tellers were listening to music on their headphones and I could see from were I was sitting that they plugged them on their phones I waited until 17:40 to be served I then decided to leave, no one attended me even when Iwas leaving the branch manager didn't do anything she was just sitting watching her staff not serving customers. My contact ***).

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Feb 2025, 07:14
Official
Good day Refilwe, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.