Not Happy Client

About a year ago a friend of mine, whom I have been sending and receiving money through capitec, sent me money on the 20th January 2024. It was on Saturday. On Monday account was blocked together with my friend's and few others due to suspected *****. I understand their stance against ***** and other sort of ********ity but there comes a point where they too are fair in reviewing their cases and resolving them.

Of all the people who had their accounts blocked had their accounts unblocked including the catalyst to the blocking of our accounts. Mine was not unblocked. It has been a year now and noting has come out this situation. Myself and the person I received money from, my friend, submitted everything the bank needed from us stating our cases. Surprisingly his account and few others were reinstated. They are not giving me any reason as to why mine is not reinstated. I am secondary to this issue. I am not the one who received the money.

I just want them to give me an informed reason so I too can make a decision about the business account I also have with them. I am sure they too would not mind loosing my business since they do not mind losing me on a personal client bases. I am enjoying their business fees but what is the use banking with a bank that cannot exercise logic and fairness when solving matters and reviewing matters fairly.