VM
Vusi M
1 reviews | Active since Jan 2014
03 May 2021, 09:59
Not happy at all about capitec.
On the 1st of May 2021 there was 2 online purchase from Kazang 113 Sandton R115 and R44 lastly the 2 may 2021 R60 same company called Sandton Johan. I didn't authorize these online purchases and how can one access my account like this without capitec authorizing it first and letting me know about i want the CEO Gere Fourier to investigate this matter asap and tell me how my money can be accesses so simply and consistently it means capitec doesn't have sufficient online scruitinty to stop hackers and why I didn't receive OTP and global one account was accessed from a different site or phone not mine...I want my money now....I want ***** department to investigate
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Capitec Bank's replyOfficial
03 May 2021, 11:01Good day Vusi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 May 2021, 11:01
Official
Good day Vusi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank