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natasjha J
1 reviews | Active since May 2018
24 Aug 2026, 18:22
Not happy anymore
I am very upset. I have been getting mails for 3 months bow that there is ***** going on in my account. Mybhusband has been paying money into my account for 12 years and now suddenly its a problem. I went to the branch and was told it was a mistake and it was cleared. They even gave me a new card. And today i receive a message that my account is on hold!!!! So what now. I have been a great client for them and now suddenly I am treated as if I am doing somethibg wrong!!!
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Capitec Bank's replyOfficial
25 Aug 2026, 11:10Hello Natasjha
We regret that we were unable to resolve your matter, and hope that our explanation has provided you with clarity. Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Capitec Bank
We regret that we were unable to resolve your matter, and hope that our explanation has provided you with clarity. Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Capitec Bank
Capitec Bank's reply25 Aug 2026, 11:10
Official
Hello Natasjha
We regret that we were unable to resolve your matter, and hope that our explanation has provided you with clarity. Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Capitec Bank
We regret that we were unable to resolve your matter, and hope that our explanation has provided you with clarity. Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Capitec Bank