BX
Busisiwe X
1 reviews | Active since Jun 2018
01 Dec 2018, 21:28
Not happy
I bought airtime in the afternoon around 13h20 using capitec app as i was busy buying i selected the amount of R100 telkom it immediately said temporarily unavailable but my money went out and also received the confirmation msg i thought it was a network bt i waited for hours i bought another one around 19h00 which i received so i want to know what happened coz my money is gone nd did not receive the first airtime i bought
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Capitec Bank's replyOfficial
03 Dec 2018, 10:53I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply03 Dec 2018, 10:53
Official
I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,