NC
Nadia C
1 reviews | Active since Apr 2024
01 Apr 2024, 07:56
Not feeling safe with Capitec
Apparently Capitec cannot reverse Debi checks but other banks can. 2 or 3 years bank there were *****elent activities on my account where someone reversed Debi checks bank refunded me after investigating.
March 2024, 2 companies debited my account incorrectly. Company 1, 2 Debi checks, but I approved 1. Company 2, 3 Debi checks, but I approved 1. 1 April Capitec still investigating although I was refunded by the companies.
I only had 1 question which they cannot solve. How can someone take money from my account if I did not approve a Debi check???????????
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Replies (1)Capitec Bank's replyOfficial
02 Apr 2024, 09:44Good day Nadia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Apr 2024, 09:44
Official
Good day Nadia
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
