PK
Philemon K

1 reviews | Active since Jan 2019

07 Jan 2019, 17:05

Not enough reason to decline a good client

My credit score is good,I've app**** for a loan and Capitec Bank declined it all because in the last 12 months I made an enquiry for loan elsewhere,I'm even thinking of switching banks...is there such a thing?

0
Replies (2)
Capitec Bank
Capitec Bank's reply08 Jan 2019, 09:20
Official
Good day 

I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
 
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply09 Jan 2019, 12:16
Official
Good day

As discussed telephonically, I confirm the matter has been dealt with.
Complaint ManagementCapitec Bank