TG
Theresa G

1 reviews | Active since Feb 2020

21 May 2022, 08:15

Not doing their JOB!

I don’t understand why i need to ask and phone more than one person! I phoned in January i spoke to a lady and asked her to change my Debit order date because i am not working for the same company anymore and now working for myself. When i looked yesterday on ClearScore there is a NO payment status from Capitec. I have Never missed a payment NEVER!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply21 May 2022, 08:37
Official
Good day  Theresa

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank