Not correspondence from my bank

27 November 2020,i deposited R183k into a nedbank account with my capitec account at Montclair branch, was assisted by Chantal. This money was to purchase a property in KwaMashu, the conveyer was a lawyer Mr SN Ngcoya and the money was deposited into Ngcoya and associates trust fund, deposit was done at approximately 16:25pm, then on the 28th November 2020, I then went to Montclair Capitec Branch in Durban at 7.30am, upon opening of the bank I then spoke to Chantal and requested her to reverse the funds as I was no longer satisfied with the property and the service from the agent. I was then promised that my money would be back in my account within 24 hours. On the 30th November 2020 I then went back to the branch to query as my money was not reversed back into my account, I was then told that the money could not be reversed in 24 hours due to the fact that it was sent to another bank, it was not an internal matter (capitec to capitec), was then requested to write a report and attach proof of payment stating the reasons why I requested for the reversal of the funds, the written report, ID copy and proof of payment was then sent to Nedbank with an intention to freeze and reversey funds upon the completion of the necessary procedures. An email was sent back to capitec from Nedbank with the heading that read: Re:secured funds The email stated that the funds have been secured (frozen) and they we conducting internal investigation in this regard. 3 months later, then received a 2nd correspondence from Nedbank stating that the investigation has been completed however some of the funds has managed to be moved to Tyme Bank by the account holder. Then capitec told me they would get a response within 7 days from Tyme Bank regarding the money that was moved from Nedbank to Tyme Bank. It's been 2 months and I have not received any correspondence from my bank Capitec regarding this financial matter

I need to get urgent assistance with regards to this matter ASAP as it's long overdue.....