IG
Ilecoven G
1 reviews | Active since Jan 2018
15 Jan 2022, 03:59
Not consumer friendly
Hi I tried to take out a Funeral cover for me my mom on the capitec banking app. Firstly to enter my moms date you have to press to the arrow all the way back to 1960 like really. Then after getting to date I press "set" to set the date and guess what the app kicks you right out. I feel so discouraged. I'm banking with Capitec and this.
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Replies (2)
Capitec Bank's replyOfficial
15 Jan 2022, 06:00Good day Ilecoven
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Jan 2022, 06:00
Official
Good day Ilecoven
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
25 Feb 2022, 11:18Hi Ilecoven
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2022, 11:18
Official
Hi Ilecoven
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank